Can't Sync with my PC (8502)

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Can't Sync with my PC (8502) - 10/31/2008 10:18:57 PM

Grant

Posts: 1
Joined: 10/31/2008
Status: offline

OK so we aren't as smart as most , we just got the 8502 and assumed it will work. When trying to Sync with active sync we have problems. A previous device (Imate JAM) just connects and syncs. Can anyone help us out? ( I have disconnected all firwalls)Please! my GF is so disappointed.

Thank you

Grant

Post #: 1

RE: Can't Sync with my PC (8502) - 11/3/2008 12:04:56 PM

mayevski

Posts: 5
Joined: 8/2/2008
Status: offline

Probably one could help you if you described the situation in more details. Many devices with Windows Mobile 5/6 have trouble connecting to ActiveSync (initially). This is related to the way ActiveSync 4 and later connects to the system. It creates a new network interface and does many other things. What you can do is check if DHCP Client service is running on your system. If it's disabled, ActiveSync won't work. There are many other tricks that can and need to be done.

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Sincerely yours,
Eugene Mayevski

Post #: 2