What is wrong with you people at I-Mate?

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [i-mate™ Forums] >> [i-mate™ Devices] >> i-mate™ Ultimate 9502 >> What is wrong with you people at I-Mate?

Page: [1]

Message

<< Older Topic Newer Topic >>

What is wrong with you people at I-Mate? - 11/17/2008 2:01:40 PM

steve69

Posts: 3
Joined: 10/28/2008
Status: offline

What the hell is going on at I-mate? The quickest way to lose customer is bad service and you guys are the experts at bad service. I bought my 9502 6 months ago and was told by your on-line people that the 6.1 ROM would be available soon. Well, we are sick of waiting. Users are selling their 9502's and going to a different brand. Why? Because other brands care about keeping customers. I can not believe that you sell a product like the 9502 which costs your end users alot of money, on average $1000 AUS, and with the loaded software does not live upto its capabilities. I have loaded the unoffical ROM and it works a lot better but this is only a stop gap till the offical ROM is released.

I know what is going to happen. You will bring out a new model and completly forget about the 9502. And what do you think we are going to do? If you think that we are going to buy the new model and get duped again you are sadly mistaken. Sales for other brands are rising and yours are falling. Ever wondered why?

I-mate pull your finger out of your backsides and get this ROM out to keep customers happy. If I ran my business like you guys I would be out of business.

Post #: 1

RE: What is wrong with you people at I-Mate? - 11/21/2008 1:57:49 AM

chandu

Posts: 51
Joined: 6/10/2008
Status: offline

quote:

ORIGINAL: steve69

What the hell is going on at I-mate?......I know what is going to happen. You will bring out a new model and completly forget about the 9502.
.....

Have you been living under a rock? I mean, there were reports all over financial press that the company is near death, and attempting to keep its operations running on a day to day basis. Or hope that a white knight (like maybe HTC) emerges and acquires them?!?!!? Good luck in this economy!!! Just do basic search on this forum about these financial conditions, before posting some wild predictions not in sync with reality,

Post #: 2

RE: What is wrong with you people at I-Mate? - 11/21/2008 5:49:39 AM

steve69

Posts: 3
Joined: 10/28/2008
Status: offline

quote:

ORIGINAL: chandu

quote:

ORIGINAL: steve69

What the hell is going on at I-mate?......I know what is going to happen. You will bring out a new model and completly forget about the 9502.
.....

Have you been living under a rock? I mean, there were reports all over financial press that the company is near death, and attempting to keep its operations running on a day to day basis. Or hope that a white knight (like maybe HTC) emerges and acquires them?!?!!? Good luck in this economy!!! Just do basic search on this forum about these financial conditions, before posting some wild predictions not in sync with reality,

Well if they go down we are all screwed. Having an opinion doesn't deserve your comments. Maybe you should step back and let people have a say without attacking them unless you think you are better than everyone else which you obviously do judging by your reponse. I bought this product like everyone else on here having a whinge and your comments are unneccesary.

Post #: 3

RE: What is wrong with you people at I-Mate? - 11/21/2008 1:08:35 PM

iggii

Posts: 47
Joined: 2/15/2008
Status: offline

Guys, dont insult there each other, we users of i-mate devices have all the same goal - get at least this one new ROM, that could help us from worst troubles. Please focus on this problem.

Post #: 4

RE: What is wrong with you people at I-Mate? - 11/21/2008 8:20:14 PM

reubmedia

Posts: 3
Joined: 10/24/2008
Status: offline

lol everyone should chill out :D hahaha, update the firmware and see if its any better
then smile and say thanks, or get fcuked, im gettin an iphone or blackberry.
in any case, direct disappointment to imate

Post #: 5

RE: What is wrong with you people at I-Mate? - 12/2/2008 6:04:15 PM

Goresh

Posts: 24
Joined: 4/18/2008
Status: offline

I installed the new ROM. Phone lasted 2 days and went back to IMATE for repair.
Unit came back with old version of ROM and minus ROM unlock code so it cannot be flashed to new version.

Post #: 6

RE: What is wrong with you people at I-Mate? - 12/12/2008 2:36:02 AM

Plasto

Posts: 1
Joined: 12/12/2008
Status: offline

I agree with Steve69, I have used a JasJam and now a 9502 and they are both very disappointing devices. I-mate's support is very poor to say the least. The official ROM upgrade has bugs, Active Sync is garbage, never works properly.

Post #: 7

RE: What is wrong with you people at I-Mate? - 1/2/2009 5:50:39 PM

raka234

Posts: 2
Joined: 1/2/2009
Status: offline

I love use Ultimate 9502 and I have a serius problem Bacause Battery for this PDA is NOT AVAILABLE and I-mate Service Centres ( recommended ) Have NO STOCK.

I want to Buy for my PDA but I regret for I-mate Sparepart After Sales Service.

Would you help me please to solve my problem?

Regards: Andito Tandio, SURABAYA,EAST JAVA, INDONESIA

Post #: 8

RE: What is wrong with you people at I-Mate? - 1/2/2009 5:52:20 PM

raka234

Posts: 2
Joined: 1/2/2009
Status: offline